Custom Order Process

How Does It Work?

Step 1) Complete Contact Form and Pay £150 Deposit: Begin your custom order journey by filling out our contact form. To secure your order, a £150 deposit is required. This deposit will be billed from the final booking amount.

Step 2) Receive an Email from Our Design Team: Shortly after submitting the contact form and deposit, you will receive an email from our dedicated design team. This marks the beginning of your personalized design experience.

Step 3) Design Consultation: Our design team will reach out to you for a detailed design consultation. This step is crucial in ensuring that your vision is captured accurately and brought to life in the final creation.

Step 4) Item Moves to Production: Once the design is finalized, your custom piece will move into production. Our skilled studio team will meticulously craft your design, paying close attention to every detail to deliver a bespoke creation that surpasses expectations.

Step 5) Customized Outfit Shipped to You: Upon completion, your custom outfit will be carefully packaged and shipped directly to your doorstep. We're excited for you to receive and enjoy your one-of-a-kind masterpiece.

EVERYTHING YOU NEED TO KNOW

The Design Rules:

• We hold the integrity of originality in high regard. Please refrain from sending us pictures from other brands.
• Our commitment to the highest standards ensures that each creation is a source of pride and a true reflection of our identity and aesthetics.

Deposit and Billing:

• Upon booking, a £150 deposit secures your order.
• The final amount will be billed when your custom item is sent to you.
• We maintain full transparency with all pricing details during the design consultation.

Discount Codes:

• Discount codes cannot be applied towards custom orders.

Non-Refundable Policy:

• Custom orders are non-refundable. We are dedicated to collaborating closely with you to ensure that your custom creation not only meets but exceeds your expectations, becoming a cherished masterpiece.

At The Loussine, we're excited to embark on this creative journey with you. Let's bring your vision to life!