Orders
Orders
Welcome to The Loussine! We take pride in offering unique, handmade products crafted with precision and care. Here's what you need to know about ordering from us:
Handmade Excellence
All our products are handmade in our atelier based in London. Our team of designers and artists work alongside with our customers individually to provide the best experience.
Production Time
As a testament to our commitment to quality, please note that the production time for our handmade items is 10-15 business days. This allows us to dedicate the necessary time and attention to detail to create a product that exceeds your expectations.
Ready to Ship
For those who prefer quicker delivery, we also offer a selection of ready-to-ship items. These products are pre-made and available for immediate dispatch, providing a faster turnaround for your convenience.
Crafted on Demand
Our made-to-order model allows us to create bespoke pieces tailored to your preferences. While this approach extends the delivery time slightly, it ensures that each item is a unique work of art, reflecting your individual style.
Shipping Information
Once your order is ready, we carefully package and ship it to your doorstep. You will receive a confirmation email with tracking information, allowing you to follow your order's journey from our workshop to your home.
Customization Options
Many of our products offer customization options, allowing you to add a personal touch to your purchase. Explore the possibilities on each product page to create a piece that truly resonates with your style.
Contact Us
If you have any questions about your order, customization options, or shipping, our dedicated customer support team is here to assist you. Feel free to contact us with any inquiries.
Thank you for choosing The Loussine. We appreciate your support and look forward to delivering a unique and exceptional experience with every order.